Privacy Policy

Last Updated: June 2026

At Zanova™ ("we," "our," or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, place an order, contact our support team, or otherwise interact with our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Updates to This Privacy Policy

We may revise this Privacy Policy periodically to reflect updates to our practices, legal requirements, or business operations.

Any changes will be posted on this page along with the updated revision date. Continued use of our website following any changes constitutes acceptance of the revised policy.

Information We Collect

Information You Provide

When using our website or services, you may provide information including:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Account credentials (if applicable)

• Customer support communications

• Product reviews, feedback, and survey responses

Certain information may be required to process orders or provide specific website features.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Device information

• Browser type and version

• Operating system

• Website activity and usage data

• Pages viewed and interaction history

• Referral sources

• Cookie and tracking information

Information from Third Parties

We may receive information from trusted third-party partners, including:

• E-commerce service providers

• Payment processors

• Shipping and fulfillment partners

• Analytics providers

• Advertising and marketing platforms

How We Use Your Information

Order Processing

We use your information to:

• Process and verify payments

• Fulfill and ship orders

• Provide order confirmations and updates

• Manage returns, refunds, and exchanges

Customer Support

We may use your information to:

• Respond to inquiries

• Resolve issues and disputes

• Improve customer service experiences

Marketing & Promotions

Where permitted by law, we may send:

• Promotional offers

• Product announcements

• Newsletters

• Marketing communications

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

Website Optimization

We use collected data to:

• Improve website performance

• Enhance user experience

• Analyze customer behavior

• Develop new products and services

• Personalize content and recommendations

Fraud Prevention & Security

Information may be used to detect, prevent, investigate, and address fraudulent, unauthorized, or unlawful activities.

Cookies & Tracking Technologies

Zanova™ uses cookies and similar technologies to:

• Remember user preferences

• Improve website functionality

• Analyze traffic and performance

• Support marketing and advertising efforts

Most web browsers allow you to manage or disable cookies through browser settings. However, disabling cookies may affect certain website features and functionality.

Sharing Your Information

We do not sell personal information to third parties.

We may share information with trusted service providers when necessary to operate our business.

Service Providers

Including:

• Payment processors

• Shipping and logistics providers

• Technology and hosting providers

• Customer support platforms

Marketing & Advertising Partners

We may share limited information with advertising and analytics partners to help improve marketing effectiveness and customer experience.

Legal Requirements

We may disclose information when required by law, legal process, government request, or to protect our rights, customers, and business operations.

Business Transactions

Information may be transferred as part of a merger, acquisition, restructuring, financing, or sale of company assets.

User-Generated Content

Reviews, testimonials, comments, and other content submitted publicly may be visible to other users.

Please avoid posting sensitive or confidential information in public areas of the website.

Third-Party Links

Our website may contain links to third-party websites and services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from children. If we become aware that information from a child has been collected, we will take appropriate steps to remove it.

Data Security & Retention

We implement reasonable technical, administrative, and physical safeguards designed to protect personal information.

While we strive to protect your data, no internet transmission or electronic storage method can be guaranteed to be completely secure.

We retain personal information only as long as necessary to:

• Provide requested services

• Process transactions

• Comply with legal obligations

• Resolve disputes

• Enforce our agreements and policies

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information

• Correct inaccurate data

• Request deletion of your information

• Restrict or object to certain processing activities

• Request data portability

• Withdraw consent where applicable

• Submit privacy-related complaints or appeals

To exercise any of these rights, please contact us using the information provided below.

We may request identity verification before processing certain requests.

International Data Transfers

Your information may be transferred, stored, and processed in countries outside your country of residence.

When such transfers occur, we take reasonable measures to ensure appropriate protection of personal information in accordance with applicable privacy laws.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:

Zanova™

Email: info@tryzanova.com

We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.